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Privacy Policy

Privacy Policy

Welcome to CheckerFlights.co.uk ("we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://CheckerFlights.co.uk (the "Site"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Effective Date: 1st January 2025  |  Last Updated: 1st January 2025

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

a. Personal Information You Provide to Us

  • Name
  • Email address
  • Phone number
  • Travel details (departure, destination, dates, flight class, number of passengers)
  • Any other information you voluntarily provide through forms or communications

b. Information Collected Automatically

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on the Site
  • Referring website addresses
  • Cookies and similar tracking technologies
  • Device identifiers and geo-location data (with consent)

2. How We Use Your Information — Lawful Basis & Retention

Under the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis for processing your personal data. The table below sets out each purpose, the category of data involved, our lawful basis, how long we retain it, and who we may share it with.

Purpose of Processing Data Category Lawful Basis (UK GDPR) Retention Period Recipients / Sharing Parties
Provide, operate & maintain flight search services; process flight bookings and enquiries Name, email, phone, travel details (departure, destination, dates, class, passengers) Article 6(1)(b) — Performance of a contract 2 years from last booking or enquiry; longer if required for legal claims Airline partners; GDS (Global Distribution System) providers; booking fulfilment partners
Send booking confirmations, itinerary updates, and travel alerts Name, email, phone, booking reference, travel details Article 6(1)(b) — Performance of a contract Duration of booking cycle + 2 years Airline partners; email / SMS delivery providers
Send promotional offers and marketing communications Name, email address Article 6(1)(a) — Consent (you may withdraw at any time) Until consent is withdrawn; consent records retained for 2 years after withdrawal Email marketing platforms; airline partners (where you opt in to their offers)
Improve our website, services, and user experience (analytics) IP address, browser type, OS, pages visited, time on site, referring URL, device ID Article 6(1)(f) — Legitimate interests (service improvement) 26 months (analytics data); cookies per our Cookie Policy Analytics providers (e.g., Google Analytics); web hosting providers
Detect, prevent, and address technical issues and fraud IP address, browser/device data, transaction data, booking patterns Article 6(1)(f) — Legitimate interests (security & fraud prevention) 6 years from the date the issue is identified or resolved Fraud prevention services; payment processors; law enforcement (if required)
Process payments Name, booking details, payment card data (handled directly by payment provider) Article 6(1)(b) — Performance of a contract We do not store card details; payment records retained 6 years per financial regulations Payment gateway providers (e.g., Stripe, PayPal); acquiring banks
Comply with legal and regulatory obligations Any personal data relevant to the obligation Article 6(1)(c) — Legal obligation As required by applicable law (typically 6 years for tax/financial records) HMRC; law enforcement; regulatory bodies; legal advisors
Legitimate Interests Assessment: Where we rely on legitimate interests (Article 6(1)(f)), we have conducted a balancing test to ensure your rights and freedoms are not overridden. You may object to processing based on legitimate interests at any time — see Section 6: Your Rights below.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Site. Cookies help us understand user behavior, remember preferences, and improve functionality.

Cookie Category Purpose Lawful Basis Duration
Strictly Necessary Enable core site functionality (e.g., session, security) Not required — essential for service Session / up to 1 year
Analytics / Performance Understand how visitors use the site (e.g., Google Analytics) Consent (Article 6(1)(a)) or Legitimate Interest with anonymisation Up to 26 months
Functionality Remember your preferences and settings Consent (Article 6(1)(a)) Up to 1 year
Advertising / Targeting Deliver relevant adverts and track campaign effectiveness Consent (Article 6(1)(a)) Up to 1 year

You can control or disable cookies through your browser settings or via our cookie consent banner; however, some features of the Site may not function properly if strictly necessary cookies are disabled. For full details, please see our Cookie Policy.

4. Sharing Your Information — Third-Party Recipients

We do not sell or rent your personal information to third parties. We may share your information with the following categories of recipients:

Recipient Category Examples Purpose Data Shared
Airline & Travel Partners British Airways, easyJet, Ryanair, other carriers available through our search Fulfil flight bookings and provide travel services Name, contact details, travel details
Global Distribution System (GDS) Providers Amadeus, Sabre, Travelport Access flight availability and pricing data Search queries, booking details
Payment Processors Stripe, PayPal, Worldpay Process transactions securely Name, booking reference, card data (processed directly by provider)
IT & Hosting Providers Cloud hosting, CDN providers Host and maintain the Site Server logs, IP addresses
Analytics Providers Google Analytics, Hotjar Site performance analysis Anonymised usage data, IP (truncated), cookies
Email & Communication Platforms Mailchimp, SendGrid Deliver booking confirmations and marketing emails Name, email, booking reference
Law Enforcement & Regulatory Bodies Police, HMRC, ICO Comply with legal obligations As required by law

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal data.

All third parties are obligated to keep your information confidential and use it only for the purposes we specify. Where data is transferred outside the UK, we ensure appropriate safeguards are in place (see Section 8 below).

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

  • SSL/TLS encryption for all data in transit
  • Secure, access-controlled servers with regular security audits
  • Staff training on data protection and information security
  • Regular review and updating of our security measures

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation and the Data Protection Act 2018, you have the following rights regarding your personal data:

Right Description How to Exercise
Right of Access (Article 15) Obtain confirmation that your data is being processed and a copy of that data Contact us using details in Section 10
Right to Rectification (Article 16) Request correction of inaccurate or incomplete personal data Contact us using details in Section 10
Right to Erasure (Article 17) Request deletion of your personal data (“right to be forgotten”) Contact us using details in Section 10
Right to Restrict Processing (Article 18) Request that we limit how we use your data in certain circumstances Contact us using details in Section 10
Right to Data Portability (Article 20) Receive your data in a structured, commonly used, machine-readable format Contact us using details in Section 10
Right to Object (Article 21) Object to processing based on legitimate interests or for direct marketing Contact us using details in Section 10; you may also click “unsubscribe” in marketing emails
Right to Withdraw Consent (Article 7(3)) Withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out prior to withdrawal Contact us using details in Section 10; click “unsubscribe” in marketing emails; or adjust cookie preferences via our cookie banner
Right Not to Be Subject to Automated Decision-Making (Article 22) Request human review of automated decisions that produce legal or similarly significant effects Contact us using details in Section 10

We will respond to any request within one month (extendable to three months for complex requests) and will not charge a fee unless the request is manifestly unfounded or excessive. We may request verification of your identity before fulfilling your request.

Right to Complain to the ICO: If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Phone: 0303 123 1113
Website: https://ico.org.uk

We encourage you to contact us first so we can attempt to resolve your concern before you approach the ICO.

7. International Data Transfers

Some of our third-party service providers may process your personal data outside the United Kingdom. Where this is the case, we ensure that one or more of the following safeguards are in place:

  • The recipient country has been deemed adequate by the UK Government under the UK adequacy regulations
  • We use Standard Contractual Clauses (SCCs) approved by the UK Government, which give personal data the same protection it has in the UK
  • Where the recipient is in the US, they may participate in the UK Extension to the EU-US Data Privacy Framework

If you require further information about the specific safeguards used for any transfer, please contact us using the details in Section 10.

8. Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. In the UK, children aged 13 and over may provide their own consent; for those under 13, parental consent is required. If you believe we have collected such information without appropriate consent, please contact us immediately to request deletion.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page with an updated effective date
  • Sending an email notification (for material changes that affect how we process your data)
  • Displaying a prominent notice on our Site

We encourage you to review this policy periodically. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

10. Contact Us & Data Protection Officer

If you have any questions or concerns about this Privacy Policy, our data practices, or wish to exercise any of your data protection rights, please contact us at:

General Enquiries & Data Requests

CheckerFlights.co.uk

Email: privacy@checkerflights.co.uk

Address: 50 Princes Street, Ipswich, Suffolk, IP1 1RJ, UK

Phone: +44 203 002 0806

Supervisory Authority

Information Commissioner's Office (ICO)

Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Phone: 0303 123 1113

Website: https://ico.org.uk

We will acknowledge your request within 5 working days and aim to provide a full response within one month. If your request is complex or you make multiple requests, we may extend the response time by up to two further months, in which case we will inform you of the extension and the reasons for it.

🍪 We value your privacy
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